Shipping Policy for Phantom Clone

Last Updated: [Current Date]

This Shipping Policy outlines the terms and conditions for shipping merchandise ordered from Phantom Clone.

1. Products We Ship

1.1. We currently ship physical merchandise including T-shirts and other band-related items.

1.2. Please note that digital products (such as MP3 downloads) are delivered electronically and are not subject to this shipping policy.

2. Shipping Destinations

2.1. At present, we only ship to addresses within Australia.

2.2. We do not currently offer international shipping.

3. Shipping Method

3.1. All orders are shipped via Australia Post.

3.2. We offer a single standard shipping option for all orders.

4. Processing Time

4.1. Orders are typically processed and shipped within 1 to 5 business days after the order is placed.

4.2. Processing time is in addition to the shipping time provided by Australia Post.

5. Shipping Costs

5.1. Shipping costs are calculated at checkout based on the delivery address and the weight of the items in your order.

5.2. The exact shipping cost will be displayed before you complete your purchase.

6. Order Tracking

6.1. We provide tracking information for all shipments.

6.2. Once your order has been shipped, you will receive an email with your tracking number and instructions on how to track your package.

7. Lost or Damaged Packages

7.1. If you believe your package has been lost or damaged in transit, please contact us immediately at [Your Contact Email].

7.2. We will work with Australia Post to resolve any issues with lost or damaged packages.

7.3. Please note that we may require you to file a claim with Australia Post as part of this process.

8. Address Errors

8.1. It is the customer’s responsibility to provide accurate shipping information at checkout.

8.2. If a package is returned to us due to an incorrect address provided by the customer, we may charge additional shipping fees for re-sending the package.

9. Delivery Times

9.1. Delivery times are estimates provided by Australia Post and may vary depending on the destination and other factors.

9.2. We are not responsible for delays caused by Australia Post or other circumstances beyond our control.

10. Contact Us

For any questions about this Shipping Policy or to inquire about the status of your order, please contact us at [Your Contact Email].

11. Changes to This Policy

We reserve the right to modify this Shipping Policy at any time. Any changes will be reflected on this page with a new “Last Updated” date.